1. DELIVERY CONDITIONS
After confirming the order, we will send the ordered items to the address you declared in a nice package. The usual delivery times with economic shipping are 3-5 working days and with priority 1-2 working days.

For orders from abroad, delivery times may increase up to 14 working days. If delivery is not possible after several attempts, MICHELA VARINI may withdraw from the contract.

2. SHIPPING
We deliver worldwide.

3. SHIPPING COSTS
In Switzerland shipping is included up to 25kg in weight all package sizes.

For international shipping there is a cost of CHF 10.00 up to 20kg in weight for all package sizes.

Depending on the size of the items, a bag is used or an appropriate cardboard box, plus the necessary postage. The amount charged includes the actual shipping costs, packaging, shipping materials, CO2 compensation and postage.

4. DELIVERY TIMES
The Code of Obligations does not provide for delivery time limits. However, it is good practice to provide them, especially to reassure customers.

5. DELIVERY DEFECTS
We ask you to verify the correctness, completeness and integrity of the items received. Complaints regarding the scope of delivery, material defects, incorrect delivery and quantity deviations must be reported within 5 working days of receipt by e-mail to info michelavarini.ch . Defects will be investigated immediately. If MICHELA VARINI accepts the defect, you will receive a replacement and the shipping costs will be refunded. Otherwise, the full amount will be refunded.